Encore Unlimited provides case management services across the United States through its National Network Solutions program. This program consists of contracted case management providers who work under Encore Unlimited to assist customers in handling their case management needs.
Encore’s National Network Solutions provides customers another alternative to obtain the same excellent case management services they have come to expect from Encore. We have eliminated the need for customers to search specific states for case management providers. We provide a comprehensive vetting process to identify and secure the services of case managers and regional firms. Once selected, the network vendor must comply with Encore’s best practices, policy and procedures, quality assurance standards and customer special instructions. A dedicated Encore team ensures compliance.
When securing qualified candidates, a vigorous vetting process is implemented to ensure case managers selected are eligible to become part of Encore Unlimited’s national case management network. Encore does incorporate URAC standards into our practices to promote the following:
How does Encore Unlimited Secure Network Providers?
Recommendations from Customers
Encore Unlimited customers often recommend to an Encore Unlimited staff member the names of case managers or a case management company with whom they are extremely satisfied, however, who may not be on the preferred provider list.
Industry Events and Professional Organization Conferences
Encore Unlimited team members attend professional organization and industry events throughout the country, various case manager names are solicited from industry claims professionals, case management organizations, professional colleagues, and employers to continually expand professional resources.
Internal Staff Recommendations and Existing Network Relationships
Encore Unlimited staff members bring recommendations of peers they have worked with in the past to the Encore Business Compliance Coordinator. Encore Unlimited maximizes existing network relationships through securing all the contacts it has in particular regions.
You can contact us at 800-434-2520 and ask for the Business Compliance Coordinator to answer any questions.
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